Terms of use
1. What this service is
Blacktrace is a platform that provides access to intelligence and monitoring tools. By creating an account or paying for a plan, you accept these terms. If you do not agree, do not use the site.
2. Account
You must provide a real email address. Access is confirmed with a code sent to that email. You are responsible for your account, your API key, and for not sharing them. If we detect misuse, we may suspend access.
3. Plans and keys
Plans (monthly, quarterly, annual, lifetime, and API) grant access to the features enabled at that time, not to a specific result. The key is personal and non-transferable. “Lifetime” means while the service exists and your account is active, not a perpetual obligation if the product stops operating.
4. Payments
Prices are shown in USD. A small processing fee may be added (currently 1.5%). Payment is in cryptocurrency (Bitcoin, Litecoin, XRP, or Ethereum) to the address or tag generated for your order. Send the exact amount, on the indicated network, and, if applicable, with the XRP tag. A transfer on another network, with another asset, or without the tag can be lost and will not be credited. Each BTC and LTC order uses its own address; XRP uses a tag; ETH uses the address shown on that order. Orders expire (typically in 60 minutes). Payment is confirmed when the network reaches the required confirmations. Until then the plan is not activated. Crypto payments, once sent to the network, cannot be reversed by the blockchain. Refunds after a credited purchase are covered in section 5.
5. Refunds
You may request a refund within 7 days of purchase by emailing support@blacktrace.io. After 7 days, purchases are non-refundable. Transfers sent on the wrong network, with the wrong asset, without a required tag, or otherwise lost on-chain are not refundable. Abuse, chargebacks, or clear violations of these terms may void refund eligibility.
6. Permitted use
The service is for lawful uses (security, your own research, professional OSINT). Do not use it for fraud, harassment, unauthorized access, crime, or to circumvent the law. Do not attack the site or resell accounts. We reserve the right to cut access if there are signs of abuse.
7. No promise of results
Tools may fail, be incomplete, or find nothing. We do not guarantee coverage, continuous uptime, or that any data is exhaustive or current.
8. Liability
The service is provided “as is.” To the extent permitted by law, Blacktrace is not liable for indirect damages, lost profits, data loss, or funds sent incorrectly. If there were any liability, the cap would be the amount paid for the plan in the previous 12 months.
9. Changes
We may change prices, features, and these terms. Continued use counts as acceptance. Payment terms that matter apply to the order you have already generated.